FAQs
(Frequently Asked Questions)

  • I go away for part of the year and I do not use my EWOL account. Should I cancel my account while I am away?

    You do not need to cancel; we can place your account on hold. This will ensure you can keep your current email address and allow your mailbox to continue to receive email. The fee is $10.00 and we will hold your account for 1 year.

  • When I am on vacation, how can I get my email?

    The best way to do this is to use a computer having local access to the Internet and using the web mail feature. Start your browser (Internet Explorer or Netscape) and go to http://mail.ewol.com:8383. Log in using your login name and password. You will be able to read and reply to your mail using menu selections on your browser screen.

  • What is broadband?

    Broadband is high speed Internet access. We offer a number of broadband services, Wireless, DSL and ISDN, check with us to see what is available in your area and best fits your needs.

  • Why do I keep getting disconnected?

    There can be a number of reasons for this, we recommend calling our technical department to help you find out where the problem is.


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